Error message: “The person who purchased this has to sign in” prevents XBox gamers from having an expected gaming session.
If this is the case, we’ve got some advice for you on how to get your Xbox back up and running in no time.
What is the problem with Xbox?
Known as Error 0x82D40007, it happens when your console is unable to check content access rights. ‘
Most of the time, this occurs when a large number of members in an Xbox household are attempting to access games on numerous devices.
Games cannot be downloaded or installed on several profiles at the same time.
How to repair Xbox problem ‘person who purchased this must sign in’
Here are a few pointers that can help you find a solution.
Check the status of Xbox Live services.
To see whether your services are up and running in real time, open your browser.
For them to be good, they must be “Up and running,” and if they’re not, you’ll receive the error message.
Make sure none of them is “Limited” or “Major Outage,” and if so, expect to wait for Microsoft to repair the issue.
That should take care of the problem.
Shut down and restart your computer.
Attempting to restart your console may also help.
Using your console’s Xbox logo’s power button for 10 seconds is all you need to do.
Make sure it’s unplugged from the power source before turning it back on.
Restarting your router is the third step.
Turn off your router for 30 seconds by finding the power button.
After that period of time, switch it back on, wait for it to reboot, and then check to see whether the issue persists.
Restart your profile by logging out and back in.
Sign in to the ‘Guide’ and pick ‘Switch profile’ from the menu.
In order to re-login to your Xbox account, press the Xbox button on your controller and then log out of your account.
Log back in and see whether the issue is solved.
Choose “Home Console” as the default setting for your gaming console.
One last suggestion is available if none of the preceding options work for you.
If you’re not already logged in to the account with the gaming licence for the game you wish to play, do so.
Open ‘Guide’ by pressing the Xbox button, then choose ‘System.’
Select ‘My Home Xbox’ from the ‘Settings’ menu.
After signing in with the account that gave you the issue, choose “Make this my home Xbox” and then sign in.
It’s our sincere hope that these hints were helpful in getting you back to enjoying your Xbox experience.